Help & Support
Quick Start Guide
Read the Quick Start Guide
Read the Quick Start Guide
Read the Quick Start Guide
FAQ
Launch the Toucan Smart Home app and log in with your account;
Click the Room that you want to check;
You will see the battery indictor for each light.
You would also receive a push notification on your phone while any of the light is running out of battery.
Launch the Toucan Smart Home app and log in with your account;
Click the Room that you want to check;
You will see the battery indictor for each light.
You would also receive a push notification on your phone while any of the light is running out of battery.
Each Toucan Outdoor Security Camera can control more than one smart socket under app.
Launch the Toucan Smart Home app and log in with your account;
Click the Room that you want to check;
You will see the battery indictor for each light.
You would also receive a push notification on your phone while any of the light is running out of battery.
Launch the Toucan Smart Home app and log in with your account;
Click the Room that you want to check;
You will see the battery indictor for each light.
You would also receive a push notification on your phone while any of the light is running out of battery.
Toucan Smart Sconce Light can be purchased through our web site: www.toucan.solutions/store, on Amazon.com or retail stores. Please contact us for details.
Toucan Smart Sconce Light can be purchased through our web site: www.toucan.solutions/store, on Amazon.com or retail stores. Please contact us for details.
Toucan Smart Sconce Light can be purchased through our web site: www.toucan.solutions/store, on Amazon.com or retail stores. Please contact us for details.
Toucan Smart Sconce Light can be purchased through our web site: www.toucan.solutions/store, on Amazon.com or retail stores. Please contact us for details.
The maximum wattage is 40w and standard A15/A19 size CFL, LED light bulb or incandescent light bulb.
Toucan Smart Sconce Light can be purchased through our web site: www.toucan.solutions/store, on Amazon.com or retail stores. Please contact us for details.
You may select “Forgot password”, then enter your e-mail that you use for registration and follow the instruction to re-set the password.
You may select “Forgot password”, then enter your e-mail that you use for registration and follow the instruction to re-set the password.
You may find a small hole under the USB port. Insert a paper clip into the hole, then press and hold the reset button for four seconds.
Follow the steps of “Setup Kuna app with Smart Socket” to reset.
If this procedure does not work with your smart socket, please turn the power switch on and off four times to reset the smart socket.
You may select “Forgot password”, then enter your e-mail that you use for registration and follow the instruction to re-set the password.
You may select “Forgot password”, then enter your e-mail that you use for registration and follow the instruction to re-set the password.
You may select “Forgot password”, then enter your e-mail that you use for registration and follow the instruction to re-set the password.
Launch the Toucan™ Smart Home app and log in to your account;
Select and click the Room, then the light that you want to remove;
Click “Remove” on the bottom;
Click “OK” to confirm that you want to remove the light.
Launch the Toucan™ Smart Home app and log in to your account;
Select and click the Room, then the light that you want to remove;
Click “Remove” on the bottom;
Click “OK” to confirm that you want to remove the light.
Launch the Toucan™ Smart Home app and log in to your account;
Select and click the Room, then the light that you want to remove;
Click “Remove” on the bottom;
Click “OK” to confirm that you want to remove the light.
Launch the Toucan™ Smart Home app and log in to your account;
Select and click the Room, then the light that you want to remove;
Click “Remove” on the bottom;
Click “OK” to confirm that you want to remove the light.
Launch the Toucan™ Smart Home app and log in to your account;
Select and click the Room, then the light that you want to remove;
Click “Remove” on the bottom;
Click “OK” to confirm that you want to remove the light.
No, a monthly subscription is not mandatory. Video retention is 2 hours for basic accounts and 30 days for subscribed accounts. Videos for both account types may be saved to your mobile device and will then be available indefinitely.
No, Toucan Smart Sconce Light is strictly used with mobile devices only.
No, Toucan Smart Sconce Light is strictly used with mobile devices only.
No, Toucan Smart Sconce Light is strictly used with mobile devices only.
No, Toucan Smart Sconce Light is strictly used with mobile devices only.
No, Toucan Smart Sconce Light is strictly used with mobile devices only.
The basic service, without any monthly subscription, will store videos on the cloud for 2 hours. To store videos for longer than 2 hours, a subscription is required. There are three subscription plans, which are:
Essential Security - $4.99 per month, 7-day video retention, supports 1 camera
Peace of Mind - $9.99 per month, 14-day video retention, supports 4 cameras
Absolute Control - $19.99 per month, 30-day video retention, supports 8 cameras
Please call toll free number 1-888-788-6888 from Monday to Friday, 8:30am to 5:30pm. Or, please send an e-mail to support@toucan.solutions with your questions for Toucan Smart Sconce Light.
Please call toll free number 1-888-788-6888 from Monday to Friday, 8:30am to 5:30pm. Or, please send an e-mail to support@toucan.solutions with your questions for Toucan Smart Sconce Light.
Please call toll free number 1-888-788-6888 from Monday to Friday, 8:30am to 5:30pm. Or, please send an e-mail to support@toucan.solutions with your questions for Toucan Smart Sconce Light.
Please call toll free number 1-888-788-6888 from Monday to Friday, 8:30am to 5:30pm. Or, please send an e-mail to support@toucan.solutions with your questions for Toucan Smart Sconce Light.
Toucan Outdoor Security Camera was not meant to be viewed from desktop computers. However, it can be done by using emulators, but we do not recommend doing that.
Please call toll free number 1-888-788-6888 from Monday to Friday, 8:30am to 5:30pm. Or, please send an e-mail to support@toucan.solutions with your questions for Toucan Smart Sconce Light.
With the Toucan skill and Alexa configuration, you can now interact with your Toucan Smart Sconce Light by voice to turn on/off, change color, color temperature and brightness. To get started, select the "Enable" button on the Toucan skill page from the Amazon Alexa app to link your Toucan Smart Home account and discover your device by saying "Alexa, discover devices". Once done, you can begin controlling your Toucan Smart Sconce Lights through Alexa.
Go to "Amazon Alexa" app;
Go to Skills and search with key word "Toucan”;
Select "Enable" for the "Toucan" skill. Log in with your Toucan Smart Home app account and authorize access to link with your Toucan Smart Sconce Light;
Find your device by talking to Echo "Alexa, discover my smart home devices" and your Toucan Smart Sconce Light should be found within 20 seconds;
All setup is complete and you can start to control your Toucan Smart Sconce light by voice with Alexa.
With the Toucan skill and Alexa configuration, you can now interact with your Toucan Smart Sconce Light by voice to turn on/off, change color, color temperature and brightness. To get started, select the "Enable" button on the Toucan skill page from the Amazon Alexa app to link your Toucan Smart Home account and discover your device by saying "Alexa, discover devices". Once done, you can begin controlling your Toucan Smart Sconce Lights through Alexa.
Go to "Amazon Alexa" app;
Go to Skills and search with key word "Toucan”;
Select "Enable" for the "Toucan" skill. Log in with your Toucan Smart Home app account and authorize access to link with your Toucan Smart Sconce Light;
Find your device by talking to Echo "Alexa, discover my smart home devices" and your Toucan Smart Sconce Light should be found within 20 seconds;
All setup is complete and you can start to control your Toucan Smart Sconce light by voice with Alexa.
With the Toucan skill and Alexa configuration, you can now interact with your Toucan Smart Sconce Light by voice to turn on/off, change color, color temperature and brightness. To get started, select the "Enable" button on the Toucan skill page from the Amazon Alexa app to link your Toucan Smart Home account and discover your device by saying "Alexa, discover devices". Once done, you can begin controlling your Toucan Smart Sconce Lights through Alexa.
Go to "Amazon Alexa" app;
Go to Skills and search with key word "Toucan”;
Select "Enable" for the "Toucan" skill. Log in with your Toucan Smart Home app account and authorize access to link with your Toucan Smart Sconce Light;
Find your device by talking to Echo "Alexa, discover my smart home devices" and your Toucan Smart Sconce Light should be found within 20 seconds;
All setup is complete and you can start to control your Toucan Smart Sconce light by voice with Alexa.
Toucan Outdoor Security Camera and smart socket can be purchased through our website www.toucan.solutions/store and on Amazon.com.
With the Toucan skill and Alexa configuration, you can now interact with your Toucan Smart Sconce Light by voice to turn on/off, change color, color temperature and brightness. To get started, select the "Enable" button on the Toucan skill page from the Amazon Alexa app to link your Toucan Smart Home account and discover your device by saying "Alexa, discover devices". Once done, you can begin controlling your Toucan Smart Sconce Lights through Alexa.
Go to "Amazon Alexa" app;
Go to Skills and search with key word "Toucan”;
Select "Enable" for the "Toucan" skill. Log in with your Toucan Smart Home app account and authorize access to link with your Toucan Smart Sconce Light;
Find your device by talking to Echo "Alexa, discover my smart home devices" and your Toucan Smart Sconce Light should be found within 20 seconds;
All setup is complete and you can start to control your Toucan Smart Sconce light by voice with Alexa.
With the Toucan skill and Alexa configuration, you can now interact with your Toucan Smart Sconce Light by voice to turn on/off, change color, color temperature and brightness. To get started, select the "Enable" button on the Toucan skill page from the Amazon Alexa app to link your Toucan Smart Home account and discover your device by saying "Alexa, discover devices". Once done, you can begin controlling your Toucan Smart Sconce Lights through Alexa.
Go to "Amazon Alexa" app;
Go to Skills and search with key word "Toucan”;
Select "Enable" for the "Toucan" skill. Log in with your Toucan Smart Home app account and authorize access to link with your Toucan Smart Sconce Light;
Find your device by talking to Echo "Alexa, discover my smart home devices" and your Toucan Smart Sconce Light should be found within 20 seconds;
All setup is complete and you can start to control your Toucan Smart Sconce light by voice with Alexa.
With the Toucan action and “Google Home” configuration, you can now interact with your Toucan Smart Sconce Light by voice to turn on/off, change color, and brightness. To get started, select the “Add device” button in the home control page to link with your Toucan Smart Home app account.
Go to "Google Home" app and select “Setting menu”;
Go to “Home control” and click “Add device”;
Find “Toucan” action, log in with your Toucan Smart Home app account to link with your Toucan Sconce Light;
All setup is complete and you can start to control your Toucan Smart Sconce Light by Google Assistant devices.
Please send an e-mail to support@vupointsolutions.com with your question for our Toucan™ Outdoor Security Camera.
With the Toucan action and “Google Home” configuration, you can now interact with your Toucan Smart Sconce Light by voice to turn on/off, change color, and brightness. To get started, select the “Add device” button in the home control page to link with your Toucan Smart Home app account.
Go to "Google Home" app and select “Setting menu”;
Go to “Home control” and click “Add device”;
Find “Toucan” action, log in with your Toucan Smart Home app account to link with your Toucan Sconce Light;
All setup is complete and you can start to control your Toucan Smart Sconce Light by Google Assistant devices.
With the Toucan action and “Google Home” configuration, you can now interact with your Toucan Smart Sconce Light by voice to turn on/off, change color, and brightness. To get started, select the “Add device” button in the home control page to link with your Toucan Smart Home app account.
Go to "Google Home" app and select “Setting menu”;
Go to “Home control” and click “Add device”;
Find “Toucan” action, log in with your Toucan Smart Home app account to link with your Toucan Sconce Light;
All setup is complete and you can start to control your Toucan Smart Sconce Light by Google Assistant devices.
With the Toucan action and “Google Home” configuration, you can now interact with your Toucan Smart Sconce Light by voice to turn on/off, change color, and brightness. To get started, select the “Add device” button in the home control page to link with your Toucan Smart Home app account.
Go to "Google Home" app and select “Setting menu”;
Go to “Home control” and click “Add device”;
Find “Toucan” action, log in with your Toucan Smart Home app account to link with your Toucan Sconce Light;
All setup is complete and you can start to control your Toucan Smart Sconce Light by Google Assistant devices.
With the Toucan action and “Google Home” configuration, you can now interact with your Toucan Smart Sconce Light by voice to turn on/off, change color, and brightness. To get started, select the “Add device” button in the home control page to link with your Toucan Smart Home app account.
Go to "Google Home" app and select “Setting menu”;
Go to “Home control” and click “Add device”;
Find “Toucan” action, log in with your Toucan Smart Home app account to link with your Toucan Sconce Light;
All setup is complete and you can start to control your Toucan Smart Sconce Light by Google Assistant devices.
First, make sure you've successully added the Toucan skill to your Amazon Alexa. See "Working with Voice Assistants" section above for details.
Control the Toucan Sconce Light by voice via Amazon Alexa:
To turn light on/off: "Alexa, turn on/off (name of your light/group)"
To change the brightness by percentage: "Alexa, dim/brighten (name of your light/group) 60%"
To change the light color: “Alexa, set (name of your light/group) to red"
To set the light color temperature: “Alexa, set (name of your light/group) warmer/softer"
First, make sure you've successully added the Toucan skill to your Amazon Alexa. See "Working with Voice Assistants" section above for details.
Control the Toucan Sconce Light by voice via Amazon Alexa:
To turn light on/off: "Alexa, turn on/off (name of your light/group)"
To change the brightness by percentage: "Alexa, dim/brighten (name of your light/group) 60%"
To change the light color: “Alexa, set (name of your light/group) to red"
To set the light color temperature: “Alexa, set (name of your light/group) warmer/softer"
First, make sure you've successully added the Toucan skill to your Amazon Alexa. See "Working with Voice Assistants" section above for details.
Control the Toucan Sconce Light by voice via Amazon Alexa:
To turn light on/off: "Alexa, turn on/off (name of your light/group)"
To change the brightness by percentage: "Alexa, dim/brighten (name of your light/group) 60%"
To change the light color: “Alexa, set (name of your light/group) to red"
To set the light color temperature: “Alexa, set (name of your light/group) warmer/softer"
First, make sure you've successully added the Toucan skill to your Amazon Alexa. See "Working with Voice Assistants" section above for details.
Control the Toucan Sconce Light by voice via Amazon Alexa:
To turn light on/off: "Alexa, turn on/off (name of your light/group)"
To change the brightness by percentage: "Alexa, dim/brighten (name of your light/group) 60%"
To change the light color: “Alexa, set (name of your light/group) to red"
To set the light color temperature: “Alexa, set (name of your light/group) warmer/softer"
First, make sure you've successully added the Toucan skill to your Amazon Alexa. See "Working with Voice Assistants" section above for details.
Control the Toucan Sconce Light by voice via Amazon Alexa:
To turn light on/off: "Alexa, turn on/off (name of your light/group)"
To change the brightness by percentage: "Alexa, dim/brighten (name of your light/group) 60%"
To change the light color: “Alexa, set (name of your light/group) to red"
To set the light color temperature: “Alexa, set (name of your light/group) warmer/softer"
First, make sure you've successully added the Toucan skill to your Google Home. See "Working with Voice Assistants" section for details.
Control the Toucan Sconce Light by voice via Google Home:
To turn light on/off: "OK/Hey Google, turn on/off (name of your light/group)"
To change the brightness: "OK/Hey Google, dim/brighten (name of your light/group)"
To change the brightness by percentage: "OK/Hey Google, set (name of your light/group) to 60%"
To change the light color: “OK/Hey Google, turn (name of your light/group) to red"
To check if the light is on: “OK/Hey Google, is (name of your light/group) on?"
First, make sure you've successully added the Toucan skill to your Google Home. See "Working with Voice Assistants" section for details.
Control the Toucan Sconce Light by voice via Google Home:
To turn light on/off: "OK/Hey Google, turn on/off (name of your light/group)"
To change the brightness: "OK/Hey Google, dim/brighten (name of your light/group)"
To change the brightness by percentage: "OK/Hey Google, set (name of your light/group) to 60%"
To change the light color: “OK/Hey Google, turn (name of your light/group) to red"
To check if the light is on: “OK/Hey Google, is (name of your light/group) on?"
First, make sure you've successully added the Toucan skill to your Google Home. See "Working with Voice Assistants" section for details.
Control the Toucan Sconce Light by voice via Google Home:
To turn light on/off: "OK/Hey Google, turn on/off (name of your light/group)"
To change the brightness: "OK/Hey Google, dim/brighten (name of your light/group)"
To change the brightness by percentage: "OK/Hey Google, set (name of your light/group) to 60%"
To change the light color: “OK/Hey Google, turn (name of your light/group) to red"
To check if the light is on: “OK/Hey Google, is (name of your light/group) on?"
First, make sure you've successully added the Toucan skill to your Google Home. See "Working with Voice Assistants" section for details.
Control the Toucan Sconce Light by voice via Google Home:
To turn light on/off: "OK/Hey Google, turn on/off (name of your light/group)"
To change the brightness: "OK/Hey Google, dim/brighten (name of your light/group)"
To change the brightness by percentage: "OK/Hey Google, set (name of your light/group) to 60%"
To change the light color: “OK/Hey Google, turn (name of your light/group) to red"
To check if the light is on: “OK/Hey Google, is (name of your light/group) on?"
First, make sure you've successully added the Toucan skill to your Google Home. See "Working with Voice Assistants" section for details.
Control the Toucan Sconce Light by voice via Google Home:
To turn light on/off: "OK/Hey Google, turn on/off (name of your light/group)"
To change the brightness: "OK/Hey Google, dim/brighten (name of your light/group)"
To change the brightness by percentage: "OK/Hey Google, set (name of your light/group) to 60%"
To change the light color: “OK/Hey Google, turn (name of your light/group) to red"
To check if the light is on: “OK/Hey Google, is (name of your light/group) on?"